Frequently Asked Questions
Q. Who is eligible to rent?
A. Anyone! We rent equipment to students, faculty/staff, and community members.
Q. How can I rent and return equipment if I can’t make it to the Outdoor Education
Center during gear rental hours?
A. If you are unable to come during our scheduled gear hours, email firstname.lastname@example.org at least 1 week in advance to setup an appointment. We will be more than happy to find a time to meet with you that fits your busy schedule. When checking out your gear be sure to schedule a return time with the equipment coordinator.
Q. What if it rains and I don’t use the equipment?
A. Unfortunately, once you have taken the gear we cannot offer a refund. Check the weather before you rent!
Q. How important is it that I reserve my equipment?
A. It depends on how badly you want the gear. Our classes have priority, but after that it’s first come, first served. The earlier you reserve, the better your chances of getting the gear you want, when you want it.
Q. What are my payment options?
A. Currently we accept cash or check. Checks should be made out to Southern Adventist University.
Q. Can someone else pick up the equipment that I have reserved?
A. Yes, with your permission sent via email to email@example.com. The person acting as your agent must bring a signed copy of the Rental Agreement. Otherwise, they will need to sign the agreement, making the gear their responsibility.
Q. Can I submit other questions?
A. Your questions are important to us. Fill out the portion below, and we will do our best to answer your questions.