Frequently Asked Questions

Are tutoring appointments individualized?

Yes, appointments will be individualized if you sign up with a tutor who only offers one-to-one appointments. If a tutor also offers small group appointments, you can request a one-to-one appointment from that tutor.

Where should I meet my tutor?

Most tutoring takes place in the Tutoring Center, located on the third floor of the library. Tutoring for nursing courses frequently takes place at Florida Hospital Hall. If you are unsure of the meeting location of your session, please contact your tutor.

Can I get tutoring today?

All tutoring appointments must be scheduled at least 24 hours in advance to give the tutor sufficient time to prepare for the session.

What happens if I miss an appointment?

If you miss an appointment, the tutor will only be paid for 20 minutes of the appointment. Please communicate with your tutor if you need to change an appointment. If you miss three appointments, your account will be disabled and you will be unable to schedule any more appointments until you speak with either the Tutoring Center director or a tutor coordinator.   

What courses do you have tutors for?

The tutoring center provides tutoring for a majority of lower division courses and some upper division courses. For a list of current courses, please check our webpage or visit our online scheduler and click the 'Focus' dropdown menu.

What is expected from me, the tutee?

Tutoring is free for all Southern students. We ask that tutees arrive on time and actively communicate with all the tutoring center staff. Furthermore, students are expected to have gone over the material during their own time, attempted the assignment, and attended class. Tutoring is NOT a replacement for class lectures and is meant to supplement study efforts.

I am an online student. Can I receive tutoring?

Unfortunately, we are unable to provide online students with tutoring. If a student needs assistance with a paper, the Writing Center does provide online help.

If I am not currently enrolled at Southern, can I still receive tutoring?

Tutoring is provided at no cost only for Southern and dual-enrollment students. However, the Tutoring Center is more than willing to provide the contact information of very capable tutors in order to make private arrangements for tutoring. Please contact us for more information.

Are there group study sessions available?

Occasionally, tutors will provide group study sessions or test reviews before major tests. This should be discussed with the tutor on a case-by-case basis.

I am not struggling in any particular class but need help with study skills, time management, and test taking. Can I receive help from the Tutoring Center?

Yes, the Tutoring Center provides tutoring in academic success skills. Students can meet privately with a specially trained tutor to discuss ways that they can improve their learning methods, time management skills, and test taking skills.

Who is notified that I have attended tutoring?

Upon a student's request, a report will be sent to the course professor. This is requested when the student schedules an appointment. The Tutoring Center takes confidentiality seriously; thus, while reports can be available to professors, all records of visits are kept confidential by the staff.

I really appreciate my tutor and all the help provided. What can I do to show my appreciation?

A kind word to a tutor about their efforts will really brighten the tutor's day. Although it is not required, filling out the anonymous survey provides the department with information regarding the sessions. All positive feedback is shared with the tutors during their performance reviews.

I need help preparing for the ACT. Can I receive tutoring from the Tutoring Center?

Yes, the Tutoring Center employs ACT tutors. We provide practice tests that can help students that are trying to improve their scores or take the ACT for the first time.

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