Frequently Asked Questions Regarding COVID-19


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FAQ Last Updated: January 8, 2021

Health

NEW: Do I need to get a COVID-19 test before returning to campus/upon arrival to campus?

A test is not required, but it is strongly encouraged. Southern is offering a $50 incentive to urge both students and employees to get tested in order to start the semester with a healthy campus. See the Coronavirus Update Archive for full details.

NEW: Where can I get tested?

Any Southern student or employee in the greater Chattanooga area who wishes to be tested can make an appointment at the University Health Center for a free test. Priority will be given to students who are sick or who have been exposed to someone who has COVID-19.

The Hamilton County testing facility also offers free tests. When testing at the Hamilton County Health Department, please take your Southern ID card and use it to inform them that you are a Southern student. Provide them with your address at Southern as well.

Across the country, county health departments should provide free testing. Keep in mind that some counties require an appointment for testing.

NEW: Will Southern offer the COVID-19 vaccination?

The University Health Center does not currently have any COVID-19 vaccines, as we are not an approved site for emergency distribution. The State of Tennessee is making vaccinations available in a phased program; students participating in clinical activities are eligible and can obtain a letter from their clinical department coordinator as proof. The Hamilton County Health Department is giving the vaccines on certain days of the week for qualifying individuals. For more information, please visit their COVID-19 Vaccine website.

UPDATED: Will students be routinely tested for COVID-19?

The University Health Center is currently evaluating how best to provide routine COVID-19 testing in certain circumstances. Additionally, any student or employee who wishes to be tested can make an appointment at the University Health Center for a free test. Priority will be given to students who are sick or who have been exposed to someone who has COVID-19.

What happens if someone tests positive for COVID-19?

Our goal is to keep everyone healthy and coronavirus-free! However, when anyone in our campus community becomes infected with COVID-19, we are prepared to offer the care and support that is needed. Here are a few highlights from our quarantine/isolation plan; you can read the full plan in the COVID-19 Policies and Procedures

  • If you have any potential COVID-19 symptoms, DO NOT GO TO CLASS OR WORK. Call the University Health Center at 423.236.2713 for assessment and direction specific to your case. When deemed necessary, the University Health Center offers free COVID-19 testing for students and employees. 
  • A section of each residence hall has been set aside for quarantine, which is where students who have had close contact with an infected individual or who are waiting on test results will stay.
  • Any student who tests positive will be transferred to isolation in the Upper Stateside Apartments. The University Health Center will work with the infected student and the local health department to identify anyone with whom the student may have had close contact.
  • Every student in both quarantine and isolation will have meals delivered and receive regular medical visits. The Chaplain’s Office, Counseling Services, Student Success Team, and Residence Life will also provide support through virtual platforms.

UPDATED: How long does quarantine or isolation last?

If you are quarantining because you have symptoms (such as a fever or cough) and/or are waiting on COVID-19 test results, it may be very short. For many people, it takes a few days for us to get their test results and, if negative, identify if there is a different cause for their symptoms (such as allergies or another infection) or if a re-test is necessary.

If you are in quarantine because of close contact with someone who has tested positive for COVID-19, the default quarantine period is 14 days from the time of exposure. However, if you don't have or develop any symptoms, you will be given the option to test seven to nine days from when you were exposed and if negative, shorten your quarantine period to 10 days. Anyone who refuses a COVID-19 test will need to quarantine for the full 14 days. (See the COVID-19 Policies and Procedures for a definition of “close contact.”)

If you tested positive for COVID-19, you will need be in isolation for at least 10 days after you developed symptoms so we can be sure you are no longer infectious.

How do I avoid having to quarantine?

To reduce your chance of needing to quarantine, here are some steps you can take:

  1. Limit the number of people coming into your room and don’t spend time in others’ rooms. If you want to visit with your friends, choose outdoor locations where you can physically distance. Consider doing group projects by Zoom or other online platforms.
  2. Drive by yourself. If one person in a car is infected, everyone else in the car is exposed and would need to quarantine.
  3. Practice physical distancing (at least 6 feet) whenever possible to limit chances of being exposed and needing to quarantine.

Additionally, continue with good hygiene practices such as washing your hands frequently, wearing a face mask correctly, and not touching your face.

I think I might be getting sick, but maybe it is just allergies. I don’t usually have allergies. What should I do?

Many people only have “allergy” symptoms with COVID-19; if you have new symptoms, call the University Health Center (423.236.2713) right away so that they can find out more about your specific case. In the meantime, don’t go to class, dorm worship, the Dining Hall, or anywhere else because you might get others sick. The medical personnel will help you decide if you need to be tested for COVID-19 and/or enter quarantine.

UPDATED: Does a negative test result get me out of quarantine?

Potentially. If you are in quarantine because of a close contact, the default quarantine period is 14 days from the time of exposure. However, if you don't have or develop any symptoms, you will be given the option to test seven to nine days from when you were exposed and if negative, shorten your quarantine period to 10 days.

My roommate was around someone who tested positive for COVID-19; do I need to quarantine or get tested, too?

You don’t necessarily need to be quarantined or tested even if your roommate was exposed, but if you have any questions or concerns about your situation, please call the University Health Center (423.236.2713). Whenever the health center personnel learn of a positive case on campus, they work with that individual to identify and contact anyone who may have been exposed. That means if the University Health Center finds out that your roommate or another close contact has tested positive for COVID-19, you will be contacted about being quarantined.

I have already had COVID-19. Do I need to quarantine when the University Health Center calls me about an exposure?

Depending on your situation, you may not need to quarantine. Please tell the University Health Center personnel that you have already had COVID-19 so they can review your records.

My friend’s roommate has COVID-19, but my friend is still going to class. What should I do?

If your friend has had COVID-19 in the last three months, he or she may have been excused from quarantining again. However, if you think you have been exposed to COVID-19, please call the University Health Center (423.236.2713) immediately for instructions. 

I had a COVID-19 test done at a walk-in clinic. What do I do now?

You are required to call the University Health Center (423.236.2713) immediately for instructions about quarantine or isolation.

UPDATED: I don’t have any symptoms of illness, but I’m still concerned and want to get a COVID-19 test. Can I come to the University Health Center to get tested?

Yes, any Southern student who wishes to be tested can make an appointment at the University Health Center for a free test. Priority will be given to students who are sick or who have been exposed to someone who has COVID-19.

What happens if I get flagged during a daily health assessment?

If an individual does not pass the daily health assessment, he or she will be referred to the University Health Center for further evaluation. If deemed necessary by the medical personnel, the individual will be tested for COVID-19 and immediately moved to quarantine to await results. However, if the evaluation does not reveal cause to be tested, the University Health Center personnel will either clear the individual to receive a wristband for the day or, if other illness or health concern is suspected, the individual may be treated or sent back to their residence to recuperate.

What should I do if I am not feeling well or have potential COVID-19 symptoms?

If you feel unwell, DO NOT GO TO CLASS OR WORK. Call the University Health Center at 423.236.2713 for assessment and direction specific to your case.

What qualifies as an appropriate face mask?

You are welcome to wear any face covering that follows these guidelines:

  • be fabric (washed daily) or a surgical mask (use a new, unaltered mask daily) or a ClearMaskTM (use a new, unaltered mask daily and only use in the classroom).
  • fit comfortably tight on your face
  • cover both your nose and mouth
  • not have an exhalation valve or vent
  • be in good taste and should not contradict the university’s values
  • be clean and presentable
  • not be shared from one individual to another

If I run/walk/bike to campus, will it affect my temperature at the health screening?

Helmets will not interfere with temperature taking. For those worried about elevated temperature readings due to physical activity, please consider allowing more time for a cool-down period.

I am young and healthy. Why do I have to participate in these precautions?

While you may be at low risk, there are two important considerations. 1) There have been cases where young people with no known risk factors have become severely ill or died from COVID-19. 2) Others around you may be at high risk without your knowledge. As Christians, God calls us to demonstrate a level of love for each other that is impossible through human effort alone, one that puts others above our own desires and interests. As a campus, we are committed to living out that kind of love, and one way we can do that is by taking these safety precautions to heart and protecting each other through our actions. We’re all in this together!

I am in a higher-risk group for COVID-19. What should I do?

We care about our students, so if the CDC guidelines indicate that you may be at higher risk for serious complications from COVID-19, please communicate with your professors and housing dean to see what accommodations might be made.

Academics

What updates have been made to the Winter 2021 calendar?

Key dates for Winter 2021 include:

January 17 - Enrollment activities for new students
January 19 - Classes begin
March 18-19 - Midterm break
May 9 - Graduation and end of semester

For more details, view the academic calendar here.

UPDATED: If I have to miss classes for health reasons, will my absences be excused?

As long as you communicate effectively with your professors, you should not be penalized for absences due to illness, quarantine, or isolation. However, as every professor’s attendance policy is different, you will need to reach out to your professors to work through your individual situation.

Are there any changes to the Christian Service requirements?

The academic credit requirements have not changed; however, service projects will need to comply with health and safety guidelines set by local officials, partner organizations, and Southern.

UPDATED: Will Southern transition to distance learning in the middle of the semester?

No, Southern does not currently plan to convert to distance learning this semester. Southern’s University Health Center is working with local public health officials to diagnose and safely care for students who test positive for COVID-19. However, if regulations change or circumstances arise that make it infeasible or unsafe to continue offering face-to-face classes at some point during the semester, then all options will be considered to successfully complete the semester and protect and support students.

Campus Life

What precautions are the residence halls taking? Will we be able to get overnight leaves?

The residence halls are implementing precautions such as more frequent cleaning in common areas, limiting the number of individuals in shared spaces, and not allowing guests inside the residence halls. More details can be found in the complete COVID-19 Policies and Precautions document. The overnight leave system remains unchanged from previous years.

UPDATED: How has the Enrichment Credit program changed for this semester?

Your participation in spiritual, cultural, and educational programming outside the classroom is an important part of your well-rounded experience at Southern. Because of this, a modified Enrichment Credit program will resume this semester. Due to COVID-19, the following adjustments have been put in place:

  • Required credits have been reduced.
  • You may receive credit for participating in certain events online.
  • No “Cultural Credits” will be required.

For more details and the current schedule, visit the Student Development website.

What kind of experience will this semester offer considering all of the safety measures being put in place?

Our goal is for this to be an amazing, fun semester! Yes, we will need to have certain precautions in place, such as holding Vespers outdoors in a big tent and wearing masks in situations where we need to protect those around us, but we will still be able to get together to learn, worship, and have fun. We plan to continue holding intramurals, your favorite on-campus eateries will still be providing a wide selection of food—now with off-site ordering capabilities—and the Student Association is still planning entertaining activities.

Misc

UPDATED: What is happening with mission trips this semester?

  • Student Missions: We recognize the increased risks brought on by the novel coronavirus, not only to health but to travel. As such, we are partnering with a reduced number of organizations until the pandemic has subsided. For more details about precautions being taken, visit southern.edu/studentmissions.
  • Short-Term Trips: The short term Humanitarian Engagement (formerly uQuest) and Evangelistic Resource Center 2021 mission trips will continue to recruit, vet, and prepare students to serve, but administration will re-evaluate the safety and feasibility at least two weeks before each trip. 

Resources

Center for Disease Control and Prevention – Coronavirus Disease 2019 
 How it Spreads
 Symptoms
 Prevention and Treatment
 Frequently Asked Questions 
TN Department of Health

If you have questions that are not answered here, please use this form to have them answered by the appropriate department.