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Home > Information Systems > Computer Repairs

Computer Repairs

Got computer problems? We can help. Call us, stop by, or drop off your computer at the Information Systems Help Desk.

Looking for help with software?

 

PERSONALLY OWNED COMPUTERS

We repair personally owned computers for students and employees for a small fee, usually around $15.  Operating system installations are charged at a flat rate of $30 plus tax.

Bring your computer to the Information Systems Help Desk (second floor of Wright Hall, beneath the Dining Hall) during business hours.

Usually our turnaround time is no longer than 24 hours, but since keeping campus owned computers running is our top priority, this time may increase a little on busy days.

 

 

UNIVERSITY-OWNED COMPUTERS

We purchase university computer systems and repair hardware and software problems on these computers. There is no fee for university repairs.

 

Purchasing Advantages
Buying computers through Information Services comes with these advantages:

  • We have an arrangement with HP that gives us great pricing and free shipping.
  • As a nonprofit organization, we are not required to pay sales tax.
  • Service time is reduced because we are able to repair familiar systems more quickly.
  • University money is saved because of lower pricing and reduced service costs.
  • The IS staff is familiar with trends in technology and can help make wise decisions on computer purchases.
  • The IS staff supports only the computers purchased through Information Systems.

How to Purchase a Computer

Computer equipment purchase requests can be made through our support website at www.southern.edu/support. Just click on the "Purchases" tab and fill in the appropriate information.

Hours

MON - THUR
8 a.m - 5 p.m.
FRIDAY 8 a.m. - 12 p.m.

 

 

 

Need Computer Repairs?

You may call 423.236.2712 or submit a work order.

During office hours, we try to send a tech immediately, but there may be a short delay on busy days. In any case, our goal is to fix problems as soon as possible.

 

Questions?

Call: 423.236.2712

We can answer basic questions on the phone during business hours.

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