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Software

Current students (in session) and employees may download the following software for use on their personally owned computers from OnTheHub. If you have any questions, you can contact Customer Support at 1-888-396-1447.

Windows 8 Operating System Upgrade. Free for Students, $9.75 for Employees.

Additional product information is available at the Microsoft site.

How do I know whether to get the 32-bit or 64-bit version?

Installation tips:

  • Our version of Windows 8 is an upgrade, to be installed on a computer that already has a Windows operating system. (Otherwise it will install, but not register.)
  • Upgrading to Windows 8 from Windows XP requires additional steps.
  • Upgrading to the 64-bit version of Windows 8 from a 32-bit version of Vista or 7 requires additional steps.

 

Microsoft Office Professional 2013 (for Windows). Free for Students, $9.75 for Employees.

Includes: Access, Excel, Outlook with Business Contact Manager, PowerPoint, Publisher, Lync, and Word. You may view a product description at the Microsoft site.

Installation tip: Before installing Office 2013, uninstall trial versions of the software. 

 

Microsoft Office Professional 2010 (for Windows). Free for Students, $9.75 for Employees.

Includes: Access, Excel, Outlook with Business Contact Manager, PowerPoint, Publisher, and Word. You may view a product description at the Microsoft site.

Installation tip: Before installing Office 2010, uninstall trial versions of the software. 

 

Microsoft Office Mac 2011. Free for Students, $9.75 for Employees.

Includes: Excel, Outlook, Messenger, Powerpoint, and Word. A product description is available at the Apple Store site.

Installation tip: Before installing Office 2008, uninstall trial versions of the software. 

 

Windows 7 Operating System Upgrade, Free for Students, $9.75 for Employees.

Additional product information is available at the Microsoft site.

How do I know whether to get the 32-bit or 64-bit version?

Installation tips:

  • Our version of Windows 7 is an upgrade, to be installed on a computer that already has a Windows operating system. (Otherwise it will install, but not register.)
  • Upgrading to Windows 7 from Windows XP requires additional steps.
  • Upgrading to the 64-bit version of Windows 7 from a 32-bit version of Vista requires additional steps.

 

Software Support

For Southern Adventist University employees, we gladly accept software-related questions and will do everything we can (including coming to your office for one-on-one training, if needed) to help.

University employees may call us for support for:

  • most Microsoft software
  • most Adobe software
  • Apple OS X 

We also support specialty software required for departments. However, we ask that departments/schools check with us before purchasing software so we can determine if it will work with our computers/network.

 

Hours

MON - THUR
8 a.m - 5 p.m.
FRIDAY 8 a.m. - 12 p.m.

 

Need Help?

Call: 423.236.2712

We can answer basic questions by phone during business hours.

Need Us to Remove Viruses and Malware from Your Computer?

For $15-30 (plus tax), we can remove viruses and malware from Windows. Just bring your computer to Information Systems (second floor of Wright Hall, beneath the Dining Hall). If you bring it in the morning, we can usually have it ready by 5 p.m. But depending on how busy we are and how bad the computer is infected, it may take a little longer. Payment may be made in cash, by check or credit card. Tennessee sales tax applies.

Having Issues with Your Mac?

Joking....Macs don't have issues. But feel free to stop by and we can help by answering any questions you may have.

 

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