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Home > Information Systems > Privacy and Security > Backup and Recovery

Backup and Recovery Policy

The centralized backup system is designed to provide consistent, reliable, backup for servers maintained by Information Systems. This policy governs the design and use of the backup facilities.

Backup System Description

The backup system is housed in two locations (on and off campus). Southern’s network is connected to these two locations by fiber-optic Ethernet.

Backup Schedules

Each server has a customized backup schedule. Participating servers are grouped into two classes.

  1. Servers containing primarily financial or student records are backed up nightly and maintain a daily snapshot for six weeks. Additionally, the information contained in these servers is backed up to the off-campus location monthly.
  2. Servers containing other proprietary and confidential university data are backed up nightly and maintain a daily snapshot for two weeks.

Non-participating Servers

  1. Departments not participating in the centralized backup system must submit a backup-and-recovery plan to Information Systems. This plan must include backup methods, schedules, and recovery procedures.
  2. Backup-and-recovery plans are not required for servers used primarily for personal files or that are experimental.

Individual Recovery

Users needing individual files restored may contact Information Systems during business hours. Requests must include the specific file name, location, and restore date. Files may be restored on a best-effort basis.

Disaster Recovery

When the operating system and large portions of data are destroyed from a server or if the server is physically damaged, the following disaster-recovery procedures are activated to assure an orderly and timely recovery.

  1. Information Systems makes disaster recovery the highest priority. The executive director meets with the networking staff to assess the situation.
  2. If more than one server is down, priorities are set based on the number of people using the server and the type of information it contains. First priority is given to servers containing financial or student records. Because it is not feasible to enumerate every combination of servers in this policy, priorities are set by the executive director at the time of the disaster.
  3. As the recovery process begins, the executive director is responsible for communicating to users the plan of action and the methods we are using to communicate updated information.
  4. As the recovery process progresses, networking staff will communicate status on a regular basis using the defined communication methods.

Policy evaluation and review

This policy will be reviewed annually to ensure that it is relevant, serves the needs and priorities of the institution, and is consistent with current trends in information technology. The following process will be followed:

  1. The I/T advisory committee reviews this policy before the May meeting. Additional input is solicited from members of the University Senate.
  2. The executive director of Information Systems compiles possible changes for discussion at the summer I/T advisory committee meeting.
  3. The I/T advisory committee votes policy changes.
  4. Policy changes involving funding are voted by the Administrative Council.

Questions?

Phone: 423.236.2705

Email: is@southern.edu

 

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