Mobile Device Security

The following best practices help prevent common attacks against mobile devices.

Antivirus Protection

This helps prevent malicious software from taking control of your phone, stealing data or monitoring your activity.

Antivirus software is recommended for android platforms at this time. Apple and Microsoft mobile devices are not in danger at this time but may need antivirus software in the near future.

To install antivirus on Android

  1. Navigate to Google Play and select apps
  2. Search for one of the recommended antivirus products: AVG, Bitdefender, Trend Micro, Avast or Sophos.
  3. Install the App

Note: Some antivirus apps may require payment but free apps are often available.

Set PIN/passcode for device

If stolen or lost, thieves could have full access to all data on the mobile device: pictures, bank apps, email and contacts. Setting a passcode helps prevent this from happening.

Instructions for Apple iphone

For security, you can set a passcode that you must enter each time you turn on or wake up the iPhone, or when you access the passcode lock settings.

Setting a passcode turns on data protection, which uses your passcode as the key for encrypting mail messages and attachments stored on the iPhone. A notice at the bottom of the Passcode Lock screen in Settings shows that data protection is enabled.

Instructions for Windows phone

Set a passcode: Go to Settings > General > Passcode Lock, then tap Turn Passcode On and enter a 4-digit passcode.

For further details

  1. On Start, flick left to the App list, and then tap Settings -> Lock + wallpaper
  2. Do one of the following:
    • To set up a password for the first time, turn on Password, enter your new password in the New password text box, and then reenter it in the Confirm password text box
    • If your phone already has a password and you want to change it, tap Change password, and then enter your phone's current password in the Current password text box before entering your new password
  3. Tap Done to save your changes

For further details see:

Instructions for Android 

Initially, when turning on or waking the tablet, the lock screen requires a lock icon to be dragged in order to unlock the screen. This lock screen can be secured by requiring that a pattern is drawn or a numeric PIN is entered so that the device remains secure.

Secure your lock screen

  1. Touch the Settings app
  2. Touch Location & security or Security
  3. Touch Configure lock screen
  4. Choose Pattern, PIN, or Password


Anti-Theft and Remote data wipe service

These services help track down thieves, keep your data secure and can potentially help recover lost devices.

Instructions for iPhone

Find My iPhone can help you locate and secure your iPhone using the free Find My iPhone app on another iPhone, iPad, or iPod touch, or using a Mac or PC web browser signed in to

Find My iPhone includes:

  • Play Sound: Play a sound for two minutes
  • Lost Mode: You can immediately lock your missing iPhone with a passcode and send it a message displaying a contact number. iPhone also tracks and reports its location, so you can see where it’s been when you check the Find My iPhone app
  • Erase iPhone: Protects your privacy by erasing all the information and media on your iPhone and restoring iPhone to its original factory settings

Important: To use these features, Find My iPhone must have been turned on in iCloud settings on your iPhone before it was lost, and iPhone must be connected to the Internet.

Turn on Find My iPhone: Go to Settings > iCloud, then turn on Find My iPhone.

For further details see:

Instructions for Android Phone 

Android does not offer built in location services for lost devices or remote wipe features but this service is available with these recommended apps:

  • AVG Antivirus
  • Avast Antivirus
  • PreyProject
Instructions for Windows Phone

Find My Phone is a free service in the My Phone section of that can ring, lock, erase, or show your phone on a map from any Internet-connected computer. Find My Phone makes it easier to recover your phone—or to prevent someone from using it without your permission.


To map your phone's location

  1. On your computer, open a web browser and go to
  2. Navigate to the My Phone dropdown menu, located in the upper-right corner of the screen, then sign in with the same Windows Live ID you use on your phone.
  3. In the My Phone menu, click Find My Phone.
  4. Click Find My Phone, then follow the instructions in the dialog box (you'll only need to do this once—after that, your phone will automatically show up on the map when you go to Find My Phone).
  5. If your computer is connected to a printer, click Print to make a hard copy of your phone's location.


To erase your phone

  1. On your computer, open a web browser and go to
  2. Navigate to the My Phone dropdown menu, located in the upper-right corner of the screen, then sign in with the same Windows Live ID you use on your phone.
  3. In the My Phone menu, click Find My Phone.
  4. Click Erase. On the confirmation screen, do one of the following:
  • To start erasing your phone, select I'm sure! Please erase my phone now, and then click Erase.
  • If you've changed your mind, click Cancel.

For further details see: