Below is a list of questions that are frequently asked by students. Click the question to view the answer. If your question has not been answered here, please contact Records & Advisement at 423.236.2899 or firstname.lastname@example.org.
If you're a current or accepted student, sign in, go to Academics at the top of this website, then click on Register for Courses.
You can view the available classes using the Course Schedule, and then you can add those classes to your course cart.
If you are a new student and do not currently have a website account to sign in to, you'll need to visit the Online Registration management page.
When you register, if there are any holds on your account, those must be taken care of before you are able to register.
If you’re interested in auditing a class, there are some important things to remember.
Click Academics on the bar above and then click My Book List.
For both undergraduate and graduate students, if you've been gone for a semester or longer, or if you applied to Southern but never attended, please fill out the quick online Reactivation form. The form will notify all the necessary departments that you plan to return.
If you have never attended or applied, but you want to come to Southern, please fill out the online Application.
Add/Drop Forms must be used to add/drop classes after the first week of the semester. It is mandatory that you obtain your adviser's signature as well as the instructor's signature of the class that you are adding/dropping. If adding/dropping the class brings your credit load down below 12 credit hours, you are required to obtain your financial adviser's signature also.
After you have completed the form and obtained all of the required signatures, please return the form to the Records and Advisement front desk.
To download the Add/Drop Form, click on the following link: Add/Drop Form (PDF).
With the National Student Clearinghouse, our processing time has shortened. Normal processing is up to 3 days, sent by first-class mail. Rush processing is 1-2 days, sent by FedEx "Priority Overnight."
Yes. The Clearinghouse charges a $2.25 processing fee for each destination. The FedEx "Priority Overnight" delivery service is an extra $25 charge.
When you submit your order, a preauthorization charge will appear on your card, but your card will not be charged until the transcript has been sent. If for any reason the order is canceled, the charge will be automatically refunded to your card.
When you order your transcript online, you will be presented with the option to upload up to two (2) documents to be sent with your transcript. We accept PDF, JPG/JPEG, and DOC/DOCX file types.
If your document cannot be uploaded, you may fax it to us at 423.236.1899. Important: When you request, make sure to include a note in the "Special Instructions" box notifying us of the accompanying document. If you do not include a note, be aware that your transcript may be sent without the document.
Yes, the Clearinghouse is secure and FERPA-compliant. It is used by hundreds of schools across the country for transcript ordering. Your personal information will be kept safe. If you have questions or concerns, please visit the National Student Clearinghouse privacy commitment page.
You can track the status of your order. Just go to the National Student Clearinghouse main page and enter your order number and email address. The Clearinghouse will also keep you up-to-date with emails when your order status changes.
Yes, but not through the Clearinghouse. You will need to use the old paper form and fax or mail it back to Records & Advisement. To get the paper form, please contact our office at 423.236.2972 or 423.236.2921, or email email@example.com
We are unable to send official transcripts if you have an outstanding financial obligation to Southern. However, you may receive your unofficial transcript by submitting the unofficial transcript request form, either in person at our office or by faxing/emailing/mailing the form (it can be found here on the Transcripts page).
Not at this time. Records & Advisement is currently doing research on the best digital transmission of transcripts.
Yes. You can ignore the SSN box and just use your Student ID number. Make sure you include the other required information, like your name and birthdate. Please include a note in the "Special Instructions" box on the mailing info page that explains why you have not included a Social Security Number.
If you do have a SSN but do not want to include it because of concerns about your security and confidentiality, please refer to question 4. We prefer that you include your SSN so we can be sure that we have identified you correctly and are sending your transcript. Records & Advisement and the National Student Clearinghouse are bound by confidentiality laws and will not share your SSN.
Go to The Permit Store, enter "Southern Adventist University" as your parking destination, and then follow the instructions given.
To add or remove a parent/relative from your grade access, follow these steps (make sure you're logged in to the Southern site):
1. In the green bar at the top of www.southern.edu, click on My Access.
2. Click on Registration & Advising, then click on the next Registration & Advising link that drops down.
3. You should be on the "My Registration" page. On the right hand side of the screen, click the Registration Tools button.
4. Click Contact Information.
5. You should see information on the left side of the page about grades and statements, with check boxes. You can check the boxes to allow access, or uncheck them to remove access.
If your parent /relative is not listed, come to the Records & Advisement office to fill out a permission form. Once we receive your form and add your parent/relative, you will be able to adjust their permissions online using the above instructions.
Send an email with your name and ID number, along with your requested changes, to firstname.lastname@example.org.
Please fill out the Change of Legal Name request, either in person in the Records office, or here online.
In order for your name to be changed, please also provide a copy of the appropriate legal documentation, such as a marriage licence, divorce papers, or court orders. Social Security cards and passports are acceptable in some situations. Driver's licenses not acceptable for any name changes (except in the case of a misspelling in our records).
You may fax the documents to 423.236.1899, email them to email@example.com, mail them to Records & Advisement, P.O. Box 370, Collegedale, TN, 37315, or you may deliver them in person to our office.
Undgraduate Students: use the Request to Change Major/Minor/Adviser online form.
Graduate Students: use the Request to Change Graduate Degree/Emphasis online form.
You'll need to enter the last four digits of your Social Security Number as confirmation. If you are a foreign student or do not have a SSN, please call Melissa Swanson 423.236.2921 or email firstname.lastname@example.org for further instructions.
As of this year, our catalog is only available online. The online catalog is easy to use and provides many advantages. It can be searched using key words in the search bar, and it's more interactive. Just click on the name of each course for a drop-down course description.
Catalog pages and course descriptions can be printed if you wish, but Southern will no longer provide an official printed catalog.
If you have questions about how to use the catalog, feel free to contact our office at 423.236.2899 and we can guide you through the catalog site.
Yes, Records & Advisement usually hires four to five student workers. When a position is free, it will be posted on the Human Resources website. Resumes and inquiries should be submitted to Joni Zier, director of Records.
The Student Finance office is on the main floor of Wright Hall, across from Records & Advisement.
The Records & Advisement office is on the main floor of Wright Hall, across from Student Finance.