Software

Current students (in session) and employees have access to Microsoft Office 365, which includes Word, Excel, PowerPoint, Outlook, OneNote and OneDrive. Visit portal.office.com and sign in using your @southern.edu email address. If you have any questions, please call the IT Help Desk at 423-236-2707.

Microsoft Windows and other software is also available at a discounted rate. Current students and employees may download the following software for use on their personally owned computers from OnTheHub. If you have any questions, you can contact Customer Support at 1-888-396-1447.

Windows 10 Operating System Upgrade.
Free for Students, $9.75 for Employees.

Additional product information is available at the Microsoft site.

How do I know whether to get the 32-bit or 64-bit version?

Installation tips:

  • Our version of Windows 8 is an upgrade, to be installed on a computer that already has a Windows operating system. (Otherwise it will install, but not register.)
  • Upgrading to Windows 8 from Windows XP requires additional steps.
  • Upgrading to the 64-bit version of Windows 8 from a 32-bit version of Vista or 7 requires additional steps.

Windows 7 Operating System Upgrade. 
Free for Students, $9.75 for Employees.

How do I know whether to get the 32-bit or 64-bit version?

Installation tips:

  • Our version of Windows 7 is an upgrade, to be installed on a computer that already has a Windows operating system. (Otherwise it will install, but not register.)
  • Upgrading to Windows 7 from Windows XP requires additional steps.
  • Upgrading to the 64-bit version of Windows 7 from a 32-bit version of Vista requires additional steps.

Visit OnTheHub for a complete list of free and discounted software available.

Software Support

For Southern Adventist University employees, we gladly accept software-related questions and will do everything we can (including coming to your office for one-on-one training, if needed) to help.

University employees may call us for support for:

  • most Microsoft software
  • most Adobe software
  • Apple OS X 

We also support specialty software required for departments. However, we ask that departments/schools check with us before purchasing software so we can determine if it will work with our computers/network.

Hours

MON - THUR    8 a.m. - 5 p.m.
FRIDAY              8 a.m. - 12 p.m.

Need Help?

Call: 423.236.2707

We can answer basic questions by phone during business hours.